Frequently Asked Questions
Everything you need to know about your Home Wet Bar order.
How long does it take to process a personalized order?
Most personalized items are handcrafted and ready to ship within 2-4 business days. During peak holiday seasons, processing may take slightly longer.
What are your shipping rates and methods?
We offer several shipping options including standard, expedited, and overnight delivery. Shipping costs are calculated at checkout based on the weight of your items and your delivery location.
Can I return a personalized item?
Because personalized items are custom-made to your specifications, they cannot be returned unless there is a manufacturer defect or a customization error on our part.
What should I do if my glassware arrives broken?
We take great care in packaging, but glass is fragile. If your order arrives damaged, please contact our customer support team within 48 hours with a photo of the damage, and we will send a replacement immediately.
Do you offer bulk discounts for corporate gifting or weddings?
Yes, we offer tiered pricing for large orders. Please reach out to our sales team through our contact page for a custom quote on bulk glassware or bar sets.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Apple Pay, and Google Pay for a secure checkout experience.
